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Simple WordPress support

In 2012 the average charge for a single text/graphic change on a website was more than £100. And a staggering 83% of UK businesses do not know how much they are paying for website updates.

With our WordPress support and maintenance service, in one easy step, you can remove all your frustrating website problems from your task list and drop them onto ours. Hands down, it's the most cost effective way to update your WordPress website regularly and keep it fresh, secure and productive.

Try it free for 30 days

    WordPress Support Services
  • Get a free 30 day trial starting today
  • Choose the WordPress Support plan that suits you below
  • Upgrade, downgrade, cancel or restart at any time.
  • You won't be charged until after your 30 day free trial ends, and you can cancel at any time.

All plans include secure backups of your website and fully managed updates of your themes, plugins and WordPress installation.

How it works

  1. Choose the WordPress support plan you want below
  2. We set everything up to keep your site protected and your pages functioning as they should.
  3. Access your personal Webmaster Dashboard whenever you want us to do something for you.
  4. Enter the task you want just as you would type an email and click Send.
  5. We carry out the work quickly (usually, less than 48 hours) and email you as soon as we've finished.

Plans and pricing

 

  • choose your plan*

  • SEO optimisation
  • Content management
  • Developer site checks
  • Marketing site reviews
  • Performance optimisation
  • Theme and plugin updates
  • Site upgrades
  • Backups
  • Support type
  • Support Hours (per month)
  • Add-on Hours
  • Average fix time
  • Comments and spam
  • Uptime monitoring
  • Malware and viruses
  • Security monitoring
  • Traffic alerts

* All prices exclude VAT at 20% (for UK and EU-based organisations only)

Frequently asked questions

How does the 30-day free trial work?

After you signup you get access to all the support features of the plan you choose for 30 days except the Support Hours. We want to make sure that you can test our service to your satisfaction before you commit to anything. At the end of 30 days, if you're happy to continue, you need to do nothing as we will take your first monthly payment using the card details you provided when you signed up.

If you decide not to continue, we'll notify you 5 days before your trial is due to expire so you have plenty of time to cancel. We also give you a 5 day grace period after your trial expires when you can request a full refund of your first monthly payment and cancel the service.

Can I upgrade or downgrade at any time?

Yes. Our support services are pay-as-you-go and you can upgrade, downgrade or cancel at any time.

Is my website safe?

We take security seriously and will never compromise yours. We ensure that your data is held securely and will always follow best practice when updating your website.

 

Are my details secure?

Yes. All your details are handled by our secure payment processor.

Do I have to sign a contract?

No. Our support services are pay-as-you-go. We do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again until or unless you restart your services.

What types of payment do you accept?

We accept all major credit cards including Visa, Mastercard, Discover and American Express.

Can I pay by standing order?

Absolutely, yes. We also accept payment by online bank transfer. Contact us if you'd prefer one of these options or some other form of offline payment.

Any other questions?

If you have questions about our support services, please email us at office@webmastercentre.co.uk or call free on 0800 197 8789 and we will be glad to answer all your questions.